Can I request a sample order?
Yes, we welcome sample orders to test and check the quality of our medical systems. Mixed samples are also acceptable.
What is the expected lead time for orders?
Sample preparation typically takes 3-5 days. For mass production, lead times will be confirmed based on the order volume.
Do you offer customized services?
Yes, we have a complete design and drawing department equipped with CNC machines to provide high-precision customized solutions.
How are the goods shipped and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Our professional shipping services ensure efficient customs clearance.
Is it possible to print my own logo on the products?
Yes. Please inform us formally before production so we can accommodate your logo printing requirements.
What is the warranty period for your products?
We offer a 3-year warranty for our products to ensure long-term reliability and customer satisfaction.