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Frequently Asked Questions
How could I get a sample?
Prior to placing your first order, we kindly request that you cover the cost of the sample and the express delivery fee. The sample cost will be reimbursed with your initial order.
What is the sample lead time?
For existing items: Expect delivery within 3 days.
Can you provide branding on products?
Absolutely. We can imprint your logo on both the products and the packaging, provided the minimum order quantity (MOQ) is met.
Do you offer color customization?
Certainly, we offer color customization for our products to suit your preferences, contingent upon meeting our MOQ.
How is product quality guaranteed?
1) Rigorous quality checks are conducted throughout the production process. 2) A thorough sampling inspection is performed before shipment to ensure impeccable packaging and condition.
What certifications do your implants hold?
Our manufacturing processes are ISO 9001 and ISO 13485 certified, and our orthopedic products hold the CE certification for global compliance.