Are you a professional manufacturer?
Yes, we are a professional manufacturer specializing in emergency medical equipment and orthopedic surgical instruments.
What are your standard trading terms?
We usually accept T/T (30% deposit, 70% balance against B/L) or L/C at sight.
What is the typical lead time for orders?
The lead time is normally between 15-25 days after the deposit is received, depending on the order volume.
Do you provide after-sales service and warranty?
Yes, we provide a 12-month warranty from the date of receipt. During this period, we supply free spare parts and technical guidance for any necessary replacements.
Which quality certifications do your products hold?
Our products are certified by international standards including CE, FDA, ISO9001, ISO13485, and EN1865.
Can you provide technical support for these instruments?
Absolutely. We provide comprehensive technical guidance for the use and maintenance of all our orthopedic surgical instruments.