FAQ
Do you hold international quality certifications?
Yes, we are an ISO 9001:2015 and EN ISO 13485:2016 Certified Company, ensuring the highest standards for medical implants.
What are the available shipping modes and estimated charges?
We primarily ship via DHL Express, FedEx, or UPS. Shipping charges depend on the weight and destination; quotes are provided upon request.
What is the standard delivery timeframe?
For in-stock items, delivery takes 15-30 days. For non-stock orders, it typically ranges from 30-60 days depending on the order volume.
Are product samples available for quality testing?
Yes, we provide samples for evaluation. Please note that samples are subject to extra pricing and shipping costs.
What is your policy regarding defective products?
For any verified defective goods, please provide photographic evidence. Once confirmed, we will arrange for a replacement.
What material is used for the Cannulated Screws?
All our cannulated screws are manufactured from high-grade Titanium Alloy, known for its excellent biocompatibility and mechanical strength.