Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
What are your accepted payment methods?
We accept T/T, Western Union, and Paypal for your convenience.
What is the typical delivery time?
We maintain a large stock and can typically ship orders within 1 week if the items are available.
How are the products delivered?
Orders are shipped via major international couriers including DHL, UPS, FEDEX, and TNT.
Do you provide free samples?
Yes, we offer free samples; customers are only responsible for the freight costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty for our orthopedic products.