What payment methods do you accept?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are the available delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the delivery time?
Generally, it takes about 1 week if the goods are in stock. If not in stock, it takes 15-30 days depending on the order quantity.
Do your products come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
How do you handle international shipping and customs?
We offer different solutions based on your experience: for experienced importers, we ship via standard international express; for those without import experience, we can handle customs, taxes, and door-to-door delivery.
Are there specific shipping options for North American regions?
Yes, we can ship directly. For certain regions like the United States, orders under $600 typically do not incur additional taxes.