Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
We are a professional manufacturer located in China, specializing in high-quality orthopedic implants.
Q2. What payment methods do you accept?
We accept various payment methods including T/T (Bank Transfer), Western Union, and PayPal for your convenience.
Q3. What is the standard delivery time?
We maintain a large stock. If items are available, orders can be shipped within 1 week.
Q4. Which shipping methods do you use?
We ship orders globally via reliable express couriers such as DHL, UPS, FEDEX, and TNT to ensure safe delivery.
Q5. Do you provide samples for quality testing?
Yes, we offer free samples. Customers are only required to cover the applicable freight costs.
Q6. What is the warranty period for your orthopedic products?
We provide a 5-year warranty for our products, reflecting our commitment to quality and durability.