Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, and PayPal.
What are your terms of delivery?
We ship via major carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it takes about one week if the goods are in stock. For items not in stock, it typically takes 15-30 days depending on the order quantity.
Does your product have a warranty period?
We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
Are the products provided in sterile packaging?
Yes, the products are typically supplied in plastic sterile bags suitable for medical use.
Can I request a sample before placing a bulk order?
Yes, samples are available with a minimum order quantity of 1 piece.