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Frequently Asked Questions
1. Are you a manufacturer?
Yes, we are a manufacturer with extensive experience in sports products, serving customers in over 130 countries worldwide.
2. What is the standard lead time for orders?
About 15 working days after receiving payment and confirming all artworks. The exact lead time depends on your order quantity and packaging requirements.
3. Can we print a private logo or label on the packaging?
Yes, your own private logo or label can be printed upon legal authorization. We have provided professional OEM services for many years.
4. How can I obtain product samples?
We can provide free samples; however, postage is covered by the client. These charges can be deducted from the final payment of a formal order. Alternatively, you may provide your courier account (DHL, UPS, etc.).
5. How do you ensure competitive pricing and quality?
We work diligently to satisfy our customers by balancing high quality with competitive pricing, understanding the current market situation to provide the best value.
6. What certifications do your products hold?
Our products have successfully passed FDA, CE, ISO, BSCI, and POSI certifications, ensuring international quality standards.